The Creativity Cafe
The Creativity Cafe offers a unique art experience with a generally pleasant atmosphere, but customer service and fulfillment issues are a concern. Wait times and communication can be lengthy.
Studio Atmosphere
["Disorganized", "Unreliable", "Disappointing"]
- pottery classes
- workshops
- activities
- Great for special occasions
- Helpful staff
- Enjoyable experience
- Pottery is a fun activity
- Long wait times for finished pottery pieces, exceeding quoted timelines.
- Lack of communication regarding order readiness; customers may need to follow up.
- Potential for orders to be misplaced or forgotten.
- Concerns about the reliability of the follow-through process for fulfilling orders.
- Shop may be unexpectedly closed during stated business hours.
- Unanswered phone calls.
- Concerns about the attitude and professionalism of some staff members ('too ghetto, and problematic').
- Long wait times (2.5 months mentioned).
- Potential for items to be discarded if not picked up within an unspecified timeframe, with money retained.
- Rude workers.
- Excessive rules and limitations on the creative process (e.g., paint color limits, surcharges, limited brushes).
- Limited control over artwork due to regulations.
I brought my Mom here for her birthday and we had such a great time together. The staff was super helpful and we were excited to receive our finished pottery pieces. However, two days shy of a month from our visit, we still had not heard about our pieces being ready for pickup after being quoted a 2 week waiting period. We called the establishment inquiring about the timeline, Kayla (an employee there) had to search in the back to locate our pottery, and said it’s been ready and unsure of why we never received a text. I wonder, if I had never called them, would they have ever called me? Fulfilling my order weeks/ months later? I was looking forward to bringing my friend group and hosting events here however now I cannot trust the follow through process of actually receiving what I pay for. Truly was hoping for a better experience and quite saddened in how high it started, yet how quickly it derailed and I LOVE supporting women owned businesses. Ugh, maybe I’ll try again but I don’t know. I just value and appreciate good customer service through and through. Use your best judgment.
Wanted to surprise my Dad on his birthday and came here during business hours around 5:30pm, but the shop was closed. Tried calling the store’s phone number, but no one answered. This ruined our evening plans. I won’t be coming back.
Workers are absolutely too ghetto, and problematic. For a long time art lover, this place is NOT it. And not worth 2.5 months wait
Yes be aware of their policy, they said they sent an text 2 weeks after from first seating, text that isn’t in phone never received, then I received a text a month later, tried to pick up items which we spent $84 including $13 tip, long story short, the items were discarded and the money kept, family as coming here several times and spent good amount of money, of course whole daily will stop coming here and we’ll advise friends and family the same, to not throw away their money, very disappointed I gave 1 start due to there isn’t a lower review for it
Rude workers, excessive rules, paint color limits, surcharges, limited brushes allowed (2) super expensive to have every move regulated and limited control over your own artwork. All fired up in Decatur is 10 stars in comparison, definitely worth driving further if you’re a McDonough local!
Frequently Asked Questions About The Creativity Cafe
Have more questions about pottery classes in McDonough? Contact The Creativity Cafe directly for more information about their classes, schedules, and pricing.